Privacy Policy

Privacy Policy

Effective Date: 02/02/2025
Business Name: Galactic Heating Solutions
Owner: Jordan Hickin
Contact Email: Jordan.Hickin@GHC.co.uk
Phone Number: 07587640219

1. Introduction

At Galactic Heating Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

2. What Information We Collect

We may collect the following personal data:

• Contact details (name, phone number, email, address) when you contact us.
• Service details related to bookings, quotes, and completed work.
• Website usage data (via cookies) to improve user experience.

3. How We Use Your Data

We use your information to:

• Provide services such as boiler installations and repairs.
• Respond to inquiries and process quotes.
• Improve our website and customer experience.
• Comply with legal or regulatory requirements.

4. Data Protection & Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. We do not sell or share your data with third parties unless required by law.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Ask for corrections to inaccurate information.
• Request deletion of your data (where legally applicable).
• Opt out of marketing communications at any time.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze site traffic. You can disable cookies in your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: [Your Email]
📞 Phone: [Your Phone Number]